Privacy Policy

Effective Date: October 2025
Website: https://www.skillpathsolutions.co.uk

1. Who We Are

Skill Path Solutions provides accredited classroom training courses across Essex, specialising in practical electrical and safety training. We respect your privacy and are committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Personal Data We Collect

We may collect and process the following information:

• Identity and contact details: Name, email, phone number, address.

• Course details: Booking information, course preferences, attendance records.

• Payment details: Processed securely via our payment provider (e.g., Stripe); we do not store full card numbers.

• Technical data: IP address, browser type, device information, and analytics data.

• Marketing preferences: Communication opt-ins and email engagement data.

3. How We Collect Data

• When you complete an enquiry or booking form.

• When you communicate with us by email or phone.

• Through analytics tools (e.g., Google Analytics, Meta Pixel).

• When you make a payment using Stripe.

4. How We Use Your Data

We use your information to:

• Process course bookings and payments.

• Send confirmation SMS and emails regarding your booking.

• Provide customer support and course reminders.

• Improve our website, courses, and services.

• Send marketing communications (only where consent has been given).

5. Lawful Basis for Processing

We rely on the following lawful bases:

• Contract: To process your course booking and payments.

• Consent: For marketing and analytics cookies.

• Legal obligation: For record-keeping, taxation, and insurance compliance.

• Legitimate interest: To improve our services and ensure site security.

6. Data Sharing

We only share data where necessary:

• Payment processors: Stripe (for secure transactions).

• Analytics services: Google Analytics, Meta Pixel.

• Email/SMS platforms: To send booking confirmations and updates.
  All partners are GDPR-compliant and process data securely on our behalf.

7. Data Retention

We retain your data only as long as necessary:

• Course booking data – up to 7 years (for financial and compliance purposes).

• Marketing data – until you unsubscribe or withdraw consent.

• Analytics data – as per third-party retention settings.

8. Your Rights

You have the right to:

• Access, correct, or delete your data.

• Withdraw consent at any time.

• Object to or restrict processing.

• Request a copy of your data (data portability).

To exercise your rights, contact:
📧 info@skillpathsolutions.co.uk

9. Security

We use SSL encryption and secure hosting to protect your personal information. Access to personal data is restricted to authorised staff only.

10. Marketing Preferences

You may opt out of marketing emails at any time by clicking “unsubscribe” in any message or by contacting us directly.

11. Links to Other Websites

Our website may include links to external sites. We are not responsible for their privacy practices and recommend you read their privacy policies.

12. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available at https://www.skillpathsolutions.co.uk/privacy-policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
📧 info@skillpathsolutions.co.uk
📞 0800 464 0047
📍 Skill Path Solutions, Ongar High Street, Essex, United Kingdom